How do I create an account?
Use the registration flow in the TuckR89 Cloud app. Private-beta access may be limited to invited accounts.
Why do I need email verification?
The service may require email verification before account access is fully enabled.
I forgot my password. What do I do?
Use the password recovery flow. If the account is eligible, a short-lived reset code is sent to the registered email address.
How does 2FA work?
Authenticator-app 2FA adds a second factor after your password. Keep your recovery codes in a safe place.
What are passkeys?
Passkeys let compatible devices use a cryptographic credential for sign-in. Biometric checks may happen on the device; TuckR89 Cloud does not receive your fingerprint or facial scan merely because you use a passkey.
How do I upload files?
Use the upload action in the Files area and choose files through the device file picker.
How do I download files?
Open a file and choose the secure download action. You can then save the downloaded copy to your device.
Can I create folders?
Yes. Create folders from the Files area and move supported files into them.
What is Trash?
Deleted files can move into the service Trash/recovery flow rather than being treated as immediately and irreversibly destroyed.
What does integrity status mean?
Integrity status indicates the service verification state for a completed file and may be based on stored file information such as a SHA-256 checksum.
What does protected backup status mean?
It describes secondary replication/protection state. A file can be available from primary storage even while secondary replication is still pending.
What happens if I reach my storage limit?
Uploads that would exceed the account quota can be rejected until space is freed or the account is upgraded.
How do subscriptions work?
Where enabled, mobile subscriptions are processed through Google Play or the Apple App Store. Store terms, taxes, currencies, and pricing rules may apply.
How do I manage signed-in devices?
Open the account security/session area to review active sessions and revoke other sessions.
Can I share a file?
You can explicitly share a downloaded copy through your operating system share interface. Temporary authorized file links may also be available where enabled.
How do I delete my account?
Follow the public instructions on the Account Deletion page.